Float Image
Float Image
Float Image

WARRANTY

______________________________________________________________________________________________________

Float Image

Our Lifetime Warranty is 100% guaranteed. Keep in mind, though, that not all lifetime warranties offer the same level of protection.

Standard Knife Usage

Thank you for purchasing your new OTF Knife. To use, simply push the switch forward to deploy the blade, and pull it back to retract.

Before retracting the blade, always ensure that it’s clean and free of debris, as buildup may cause the knife to malfunction over time.

For your safety, if the blade encounters resistance while extended, the spring tension will release, and the switch will become inactive. To reset the tension, manually push the blade all the way forward.

Limited Lifetime Warranty

What is covered:

  • Replacement parts and labor.

  • Factory sharpening to restore your knife’s edge.

To request warranty service, simply return the knife to a local UPS store, using the provided QR Code included with your return email.

There is a $10 fee to process all warranty claims. Payment can be made via Credit card, Zelle, Apple pay, or even CashApp. Instructions will be given once your warranty request is received.

What is NOT Covered:

  • Normal wear and tear in proportion to the knife’s usage.

  • Damage due to neglect, misuse, abuse, accidental damage, or failure to perform routine maintenance.

  • Wear of handle and blade finishes or coatings from normal use.Damage caused by improper sharpening or handling.

  • Any non-factory modifications, which may void the warranty.

  • Damage from improper disassembly by the customer.

The cost of repairs for damaged knives will be determined by Infinity Tactical Knives upon inspection by our warranty department.

Please note: We do not accept returns for refunds, credit, damaged items, or knives with engravings.

How does it work if I need to have my knife serviced?

It's simple to get your knife repaired or replaced. Once we receive your knife, we typically complete repairs or replacements within 48 hours (or sooner, during business hours) and ship it back to you.

When sending your knife to us (address below), please arrange your $10 payment for return shipping and handling. This can be in the form of a credit card, Zelle, Apple pay or even CashApp.

Step 1: Include $10 for return shipping and handling (via Credit Card, Zelle, Apple Pay or CashApp).

Step 2: Provide your return address information.

Shipping Address:

Fivefold Foundation, LLC

6830 N. Eldridge Pkwy, Suite 302

Houston, TX 77041